If you've got a question or an issue, you should find the answer here. We've got lots of help and advice on everything from efficiency and saving money, your water and wastewater and how to switch from your current water supplier to us.
If you’re finding our bill a bit hard to understand, we’ve got a handy guide to help you.
Former United Utilities customers
Former Severn Trent Water customers
All new customers
If your sites are in Scotland then you should contact:
Water & sewerage emergencies: 0800 0778 778
If your water wholesaler can’t help, get in touch with us and we can talk you through the options we offer. Please call 0345 072 6072.
If you have a leak on your site/premises or need help with emergency water please give us a call and we'll talk to you about the services we offer 0345 072 6072
Just enter your postcode and we’ll have a quote for you in no time.
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