Acceptable engagement policy

Acceptable engagement policy

Bill guides

Severn Trent unmeasured Severn Trent measured United Utilities unmeasured United Utilities measured

Brokers

Broker brochure Greener Fix terms and conditions

Burst allowance

Burst / leak allowance form

Complaints procedure

Complaints procedure England

Corporate social responsibility

Corporate social responsibility

Data protection statement

Data protection statement

Direct Debit

Direct Debit mandate

Environmental and sustainability

Carbon reduction plan 2023 Environmental and sustainability policy Taking responsibility report 2022 Taking responsibility report 2023

Gender pay gap report

Gender pay gap report 2023 Gender pay gap report 2022 Gender pay gap report 2021 Gender pay gap report 2020 Gender pay gap report 2019

Infographics

Leaks the hidden loss

Letter of authority

Letter of authority template Third party intermediary letter of authority

Modern slavery statement

Modern slavery statement 2023 - 2024 Modern slavery statement 2022 - 2023 Modern slavery statement 2021 - 2022 Modern slavery statement 2020 - 2021

Privacy policy

Customer privacy policy

Purchasing Terms And Conditions For Supply Of Goods And Services To Water Plus Limited October 2022

Purchasing Terms And Conditions

Reduce water use

Non-Return to sewer Review of charges form Surface water drainage form

Service standards

Our promise to you Default service standards Scotland

Scheme of charges - 2024/25

Scheme of charges Severn Trent Water April 2024 Charges at a glance Severn Trent Water Scheme of charges United Utilities April 2024 Charges at a glance United Utilities Scheme of charges all other areas April 2024

Affinity Water Anglain Water Bournemouth Water Bristol Water Northumbrian Water Scottish Water SES Water Severn Trent Water South East Water South Staffs Water South West Water Southern Water Thames Water United Utilities Veolia Welsh Water Wessex Water Yorkshire Water

Scheme of charges - 2023/24

Scheme of charges Severn Trent Water April 2023 Charges at a glance Severn Trent Water Scheme of charges United Utilities April 2023 Charges at a glance United Utilities

Affinity Water Anglian Water Bournemouth Water Bristol Water Northumbrian Water Scottish Water SES Water Severn Trent Water South East Water South Staffs Water South West Water Southern Water Thames Water United Utilities - sewerage United Utilities - water Veolia Welsh Water Wessex Water Yorkshire Water

Scheme of charges - 2022/23

Scheme of charges Severn Trent Water April 2022 Charges at a glance Severn Trent Water Scheme of charges United Utilities April 2022 Charges at a glance United Utilities Business Stream Southern area Business Stream Yorkshire Water area Castle Water Affinity Water area Castle Water Portsmouth Water area Castle Water South East Water area Castle Water Thames Water area Scotland area Water 2 Business Bristol area Water 2 Business Wessex Water area Wave Anglian Water area Wave Essex and Suffolk area Wave Northumbrian Water area

Scheme of Charges - 2021/22

Scheme of Charges Severn Trent 2021 Scheme of Charges United Utilities 2021

Scottish government water charge exemption form

Water charge exemption form

Site area concessionary scheme and exception process

Site area scheme form

Standard company information

HOCA details signed

Standby arrangements

Standby tariff retailer booking form 2021 2022

Tax strategy

Tax strategy 2022 Tax strategy 2024 Tax strategy 2025

VAT SIC codes

VAT declaration form SIC code list

Water efficiency

Water efficiency tips

Site Area Banding

Site Area Banding Application Form WP Sep2021