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Documents and Guides
Table of content
Price and charges
Customer forms
- Had a leak?
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Complete Burst / leak allowance form
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Is your property domestic?
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Complete Change base form
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Need to set up a Direct Debit?
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Complete Direct Debit mandate
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- Do you need a new meter installed?
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Complete Meter installation form
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- Are you eligible for an exemption?
- (Scottish exemption scheme: for charities & registered CASCs)
- Have you changed the nature of your business / need us to update our records?
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Want to review your water charges?
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Does a third-party intermediary manage your account(s) on your behalf?
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Download template Letter of authority
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Subcategories
Brokers
Letter of authority
VAT SIC codes and form
Service Standards
Reduce water use
Small and medium-size enterprise (SME) customers