Case study > Park Garage Group
Expanding UK business moves to Water Plus
A growing multi-site operator, with 80 sites in England and Scotland, has partnered with national business water retailer Water Plus to drive forward its market and industry presence.
The Challenge
A trusted partnership for advancing water management
Park Garage Group, which also operates Park & Shop at all its sites has already introduced Bakery 79 at 12 of its locations in 2025 with 30 more planned by the end of 2026.
They needed a business water partner that delivers excellent customer-centric services, with the knowledge and track record of success on proactive water management.
Sunil Tandon, Managing Director at Park Garage Group (PGG), said: “We already look closely at our utility use, though we needed a partner with the experience and successes in project delivery to move this to the next level.
“As a responsible business we watch our water use and strive to make better use of water, as part of our sites being in and contributing to communities where they are based.”
The solution
Proactive water management in action
The partnership work included increasing water efficiencies, which are also helping to build operational resilience for the growing portfolio.
Leaks on underground pipework and a wall tap leak were located and repaired at three Park Garages, in October 2025, through the Advanced Services team at Water Plus.
The sites were also provided with additional information on managing water use at the locations and risk reduction actions to take, as well as alerting the customer to a hosepipe connection leaking when being used.
Emma Goodwin, a Key Account Manager at Water Plus who has been working with Park Garage Group, said: “It’s great to be working with a such a big and well-known customer who is very proactive on not only monitoring their water use but knows the positive difference an excellent water partner can bring to the table and make. We’re exploring a number of areas to help this business to achieve its goals and aims.”
The results
Driving efficiency and operational resilience
The partnership with Water Plus has already saved tens of thousands of litres of water, with further projects planned to increase efficiencies and find fresh opportunities for new approaches around water use.
Joint work with Park Garage Group, who has moved all their sites to Water Plus, has also built operational resilience, by reducing risks in the last year.
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In 2026, a water efficiency of 1,800 litres an hour was identified at one of the locations, which could save £51,000 in estimated annual wholesaler costs. The water-saving was achieved in work completed during the same site visit in 2026.
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During another visit to a separate site in May 2026, a further 1,740 litres an hour water-saving was investigated, with reports on next steps and key actions provided to the customer.
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More than 340 litres of water, an hour, was also saved across three other sites visited in 2025 in the South East of England. The amount of water would fill more than 1,300 cups of coffee, holding 250ml each, every 60 minutes.
Additional information
Park Garage Group Plc was established in 1979 by Mr. M.M.L Tandon and Mrs. S.L Tandon, with the first petrol station opened in Canning Town, East London. Since then, three generations of the family have steered the business to become a renowned forecourt name throughout the UK.
Free resources and information to help businesses make the most of their water and find areas to build resilience, reduce risk and improve efficiency at: water-plus.co.uk/better-ways-with-water
Additional information:
Bakery 79 is a fresh food-to-go concept launched in 2025, from Park Garage Group, created to bring hearty, homemade-style bakes to communities across the UK. Bakery 79 locations are 250 to 350 square feet in size and employ between 5 and 12 staff.
More about Park Garage Group is available at: www.parkgaragegroup.com/
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2025 water savings achieved in October 2025 at three Park Garage Group sites.
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2026 1,800 litres an hour water efficiency identified in February 2026.
