Water Plus gains Net Zero standard target
Water Plus has gained a Net Zero standard, confirming its reduction pathway not only meets, but beats the science-based target trajectory for 1.5C that many businesses aspire to.
Leading the way to Net Zero by 2040
It’s the first business water retailer to have a Net Zero target aligned to science-based targets, as it leads the sector on large-scale water savings at sites and helping multi-sites and other customers make more progress on their sustainability goals.
It received the Net Zero Standard through working with Carbon Footprint Ltd, with a Net Zero target for 2040, taking account of water wholesaler targets for Net Zero by 2030 in England and 2040 in Scotland, part of the supply chain for all water retailers, under Scope 3.
Key water-saving projects and proactive management strategies for our customers:
Award-winning service
Water Plus Recognized for Sustainability Leadership
Water Plus is also a Finalist for a 2026 UK Customer Satisfaction Award, after winning a 2025 UK Customer Satisfaction Award, for Sustainable Customer Service, from best practice leaders the Institute of Customer Service.
The award recognised the Water Plus team’s customer engagement approach, Be Wise on Water awareness campaigning and delivering a range of water efficiency projects and results. Water Plus has also supported projects that prevent carbon emissions, including peatland restoration in Scotland and seagrass restoration around the UK.
More on the projects Water Plus supports, to help decarbonisation and deliver positive results and benefits for communities, in the UK:
Additional information
Net Zero and carbon data:
Net Zero target includes a revised baseline year of 24/25, after completing an assessment of carbon emissions for Scope 1 and 2 emissions and elements of Scope 3 with Carbon Footprint, in 2025.
A Supply Chain Review, for Water Plus, was also completed by September 2025, to gather the additional carbon emissions data needed to set a science-based aligned reduction strategy and target. The Carbon Footprint Net Zero Standard means Water Plus also has a robust framework for its carbon reductions, which is aligned to international best practice and standards, including science-based targets.
Savings figures:
*£4.1 million is the saving on estimated wholesaler costs if the leaks, that have been located and stopped through repair or isolation, continued for 12 months. Based on water volume of 1,244,421.76m3.
42.5% water-saving, on average daily use, at a site, tracked by a data logger in 2025, following a 17-site water audit and water-saving kit installed.
Projects for nature and to help communities supported:
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2025 support and additional actions by Water Plus have seen 780 square metres of UK peatland restored, preventing 12 tonnes of carbon emissions being released - and more than 360 new UK native trees in 2025, with 45 on, or near, healthcare sites, to help biodiversity and patient and staff wellbeing.
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Water Plus has also funded 35 Mini Meadows near UK coastlines in 2025 (equivalent to 350 square metres of seagrass meadows) and all the conservation activities including regeneration and seagrass seedling planting. These capture carbon and provide habitats.
The projects supported is part of additional actions Water Plus is taking, which is also called Beyond Value Chain Mitigation, to help decarbonisation and the environment.
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