About us

Want to join our team?

Mehul - Customer Service TeamAt Water Plus, we’re a down to earth, straightforward lot, with a passion for driving high quality customer service and making a difference in our communities. It’s an exciting time to join our business and work in the new water retail market. Read on for more about what we do and what’s in it for you - if you join us.

If you're interested in joining the Water Plus team, please email your current CV to hr@water-plus.co.uk

A bit more about our business (and what we do) 

We don’t believe in business as usual; because in every area we push to improve what we do – and we have lots of fun along the way. 

With a modern building, built as part of the latest development phase of Stoke-on-Trent, we’re a short walk to local shops and cafes, 5 minutes from the central bus terminal and a 15-minute walk from the train station. We’ve got free car parking too.

And we have been awarded the Healthworks Gold award for wellbeing at work for how we approach looking after our colleagues.

What’s in it for you - more on our people benefits 

Tracey - Advanced Services TeamWe want you to enjoy life at work and have the flexibility to manage your home, family and hobbies! We offer flexible working such as part-time and compacted hours, homeworking and encourage everyone to finish early one day per week. 


And you get:
  • Your birthday off each year – as a treat on us! And the option to buy or sell holidays each year.
  • We believe health and wellbeing isn’t just a nice to have – it’s a must have. So, we provide:
    • Health Plan and substantial pay if you do become unwell – which grows with your time here.
    • Employee Assistance Programme to access 24/7 with support, advice and extra information. 
  • You spend a lot of time at work and the people you work with are a massive part of how happy you are. We have regular events, quizzes and get togethers to connect and get to know your colleagues more.
  • Save when you spend with great discounts across major brand and store names.
  • We are committed to developing our people and provide a range of different learning resources and development opportunities
  • Plus, we recognise our star performers each month, every quarter - and each year too.

Supporting our local community 

We're passionate about our community and want to make a difference to deprived families and support young people and the unemployed into work. 

Our great people do a lot of charity work and fundraising – raising over £30,000, since we started our business, for good causes from supporting families and children with illnesses (The Donna Louise), to Children in Need, Red Nose fundraising and helping support homeless people in the Stoke area (The Macari Centre).

We offer all our people the opportunity to get involved through our community activities and fundraising events for our chosen charities. 

More about our business

Read 2019 Water Plus Gender Pay Report

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