Want to find your way around your water bill? We can show you how.
We know you're busy running your business, so our videos are the quick and simple way to understand your water bill, or you can take a look at our handy bill explanation document.
They’ll guide you through the charges for clean water, wastewater and surface water and highways drainage.
If your water bill looks like this:
Unmeasured Bills (PDF Guide)
Measured Bills (PDF Guide)
Or if it looks like this:
Unmeasured Bills (PDF Guide)
Measured Bills (PDF Guide)
If you’re still not sure about anything on your bill, then please make an enquiry online or call us on 0345 072 6072.
Be more water efficient and save some money
Understanding your water charges and what you are paying for is important and so too is paying less. Using water wisely is a great way to reduce the size of your bill.
Being water efficient not only helps with business costs but also the environment. So take a look on our water efficiency page for hints and tips on making your business more water efficient.
Sending us regular water meter reads is a great way to help us keep your account up to date. You can find more information on finding and reading your water meter here.