If you used to be a United Utilities business customer and you’ve got a water meter then your bills will be based on how much water you’ve used, and how much wastewater has been taken away to clean. There’s also a standing charge added on to this.
Here’s how we work out your charges:
This is the charge for all of the water supplied to your premises, it has 2 parts:
A charge per cubic metre (m3) of water used.
A standing charge based on how big your meter is. This charge covers the costs of us providing services like reading, maintaining or replacing your meter, sending bills and dealing with enquiries.
This is the charge for collecting and cleaning up your wastewater, it has 3 parts:
Foul drainage – taking away wastewater, based on how much water you’ve used.
Surface water drainage – taking away the rainwater that falls on your premises and drains into the sewer. It’s based on the size of your premises.
Highways drainage – taking away the rainwater that falls on the public highways and drains into the sewer. It’s based on the size of your premises.
Want to know more about our tariffs and charges? For more information see our charges at a glance here or for all tariffs and charges for business customers you can download our full charges scheme for 2018/19 here.
You can see the previous years charges scheme, that was in effect between 1 April 2017 and 31 March 2018 here.
Got a question? Contact us online and we’ll get back to you as soon as we can.
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