Help & Support

Do I have to pay VAT on my water bill?

VAT (Value Added Tax) is normally only payable on your water bill (or water rates) if your business is involved in one of the following industries:

  • Chemicals
  • Construction
  • Engineering
  • Manufacturing
  • Mining
  • Textiles
  • Utilities

It is customers whose main business activity is covered by divisions 1 to 5 of the Standard Industrial Classification (SIC) list that have to pay VAT. This is standard for all water retailers.

To see which code describes your business activity please review the full list of SIC codes.

If you’re not sure if you have to pay VAT on not you can call us on 0345 072 6072 or contact us online and we can help you out.

How can I make sure the VAT on my bill is correct?

Water Plus includes VAT on all new commercial bills until we receive confirmation of the correct SIC code.

You can make sure we have the correct VAT details for your business or account by completing our VAT form and sending it to:

Water Plus Correspondence
PO Box 12460
CM20 9PJ

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