We are sorry but due to a technical fault, customers may not be able to get through to our Contact Centre on our phone number at this time.
We’re working hard behind the scenes to resolve this so we can start to take customer calls as soon as possible. In the meantime, we would like to thank you for your patience.
You can still pay a bill and submit a meter reading online as normal through our website. If you have registered for online account management you can also view your bills and statements.
If you have an enquiry, please email firstname.lastname@example.org . Our Customer Service team will respond to you about your enquiry as soon as we can.
If you’re having an issue with your water quality, water supply or have a leak, please contact your water wholesaler. You can also find more information here.