Water is the lifeblood of any thriving allotment, so it’s worth taking steps to ensure your supply doesn’t stop unexpectedly and consider how to keep any water bills low.
Just like homeowners, the bill-payer, whether it’s allotment societies, allotment holders or Parish and local councils, are responsible for the cost of water supplied to the site through a wholesaler’s network.
Using water efficiently helps to not only keep bill costs low but also helps the environment too.
Make sure you contact your water retailer with the most up to date contact details for the water bill account including: name of the person and allotment society bills should go to, the billing address, email and telephone numbers.
If you’re with Water Plus, you can email in to update account information. Please include your customer account number and put the email subject heading as “Allotment account”.
If the person responsible for paying the bill changes, please ensure you contact your retailer to update the details.
It’s worth providing regular meter reads to your retailer too, if the water meter is safe to access, and this allows you to see where any unexpected increases in water use happen, as this can indicate a leak on-site.
Where allotment plot-holders or allotment society members use mains water for tasks such as watering plants and vegetables, they may be eligible for an allowance from the wholesaler as some of the wastewater won’t return to the public sewer.
Wholesalers, who grant ‘non-return to sewer wastewater allowances’ have set requirements for these and may require additional information from the sites. These requirements, which may include submitting regular meter readings, are part of current water industry processes.
We also recommend pipes are buried at least 75cm (750mm) underground to protect them from the worst of the winter weather, as well as the potential for accidental damage.
It’s worth keeping an eye out for unusually damp or lush ground, or reduced vegetation growth on allotments, which could indicate a leak elsewhere.
We have tips on how to carry out your own checks for leaks on your land in our free 4-step leak check guide.
If there’s no mains water at your allotment site and neighbouring sites are affected, then it’s worth contacting the wholesaler for your area first to see if there’s a supply interruption on the wholesaler network that is providing water to your site. They can then update you on the action they’re taking to resolve this situation and any repairs on the network.
If there isn’t an interruption on the wholesaler network then you may have a leak on the pipes on your site.
We’ve got lots more information about what to do if you don’t have water on your site here.