Fresh Thinking Hub

Hello. Welcome to the Fresh Thinking Hub.

We love being different, don't you?

Here you'll find the latest in business innovation and insights to keep your business healthy. From disruptive businesses to innovative start-ups, find out how your business can start making a splash in your industry. Or simply hear from people that have already been through the thick of it.

We're fairly new so why not bookmark this page to top up on expert advice.
 

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Winning with Water - the quick way to save your sports club money

When you’re involved in running a local sports club having more money to spend on the fun stuff, like equipment for the sport you love, is the ultimate ambition.

Things you didn't know about swimming pools

Being able to paddle from peril might just save your life. We bet you don’t know these things about swimming pools

Why it helps to pay by Direct Debit

Direct Debit is the simplest and most convenient way for you to pay your business water bill. Here we consider the benefits of paying for your business water by Direct Debit.

Should I self-supply?

What could self-supplying water mean for your business? We asked Cornwall Insight, an independent research group, to find out.

Water saving tips for large businesses

Using less water contributes to your company sustainability targets and is an easy way to save your business money. Find out how large businesses can start saving here.

Water saving tips for small businesses

Your small businesses could easily be using 20% less water! Saving water will save you money and it’s better for the environment. So, check out our top tips to start saving.

Water saving ideas for cafes

Commonly known as the go-to beverage for any problem, our beloved tea is an important respite. If you’re a cafe owner, here’s some ideas from us on how your business can save water.

Why is innovation important for businesses?

Disruption is a good thing. That’s right, we said it, sometimes you shouldn’t follow the rules. Find out what innovation means and why it’s so important for your business.

Water saving tips for golf courses

A typical golf course uses anywhere between 378.5 m3 to 3,785 m3 of water per week in summer. That’s a lot! High water use doesn't mean your water bill can't be changed.

How can care homes save water?

Our ever-growing population of people who are living longer is putting pressure on care homes. It’s never been more important for care homes to consider ways to save money and water.

10 amazing facts about water

Quench your curiosity with these 10 facts about water! If you don't think water can be fun this will prove you wrong... we bet you don't know some of these.

Wholesaler, retailer and customer responsibilities explained

Since the deregulation of the business water market in 2017 there has been a lot of confusion over who is responsible for what. Here we explain wholesaler and retailer responsibilities.

When water stops flowing

This time last year we were bitten by Beast from the East. This year we want to encourage as many businesses as possible to put a contingency plan in place. We discuss the importance here!

Business water bill prices explained

Every year in April the price you pay for water for your business. We explain what the prices on your water bill mean.

Thousands of businesses affected by water supply loss

In the last year, thousands of businesses across England were impacted by water supply interruptions at their site, but many were unprepared.

Insulate your business from bursts

Mark Taylor, Advanced Services Operations Manager, gives tips of what business sites should consider during the winter months to prevent their operation grinding to a halt due to a water interruption

Why we should drink water at work

Dry January? No thanks, we think wet January is much better. We think drinking the right amount is pretty important - when you're talking about drinking water that is.

How to get a smart meter for your business

Learn how to get a smart meter for your business water with Water Plus & how you can monitor your business water usage, improving water efficiency.

Water saving gadgets for your business

Making your business more water efficient this year will cut water costs, save you money and save water. To kick of a new ‘efficient’ year here’s our list of great gadgets to save you water.

Is your small business ready for winter?

Make sure your small business is ready for winter, take a look at our top tips to make sure your business can fight the cold weather and avoid any unexpected faults.

Manufacturing sector seeing the plus side

We’re now just over a year and a half into the water market being open to competition, so which smaller and medium sized businesses are gaining from its plus side?

Spare a thought for water on your farmland

Farms are the second largest users of water in the UK - and it's a critical daily necessity! So it's worth pausing to give water another thought.

The loss from a burst pipe

Would you want to waste 3,700 glasses of mulled wine? You wouldn't want to waste your favourite drink so why would you waste your business water?

Water Plus and Waterwise Partner to Improve UK Water Efficiency

Water Plus has partnered with Waterwise, a national independent advisory group to boost water efficiency for consumers...

Reducing complaints and delays in the market for customers

Andy Hughes, Chief Executive at Water Plus discusses efforts made to reduce the complaints and delays in the market for customers.

The price we pay for rain

Rainfall. Do we have too much or not enough? Either way we can’t control it, but it is free. Because of this it’s perhaps fair to question why businesses have to pay for it to be taken away...

Infographic: Your 4-step guide to look for leaks

Leaks at your site cannot always be seen, or heard. Check out this guide to help you spot for signs that you may have a leak.

Case Study - Kinect Energy Group

Find out why Kinect Energy Group chose to partner with a water retailer to deliver value to their customer in a low margin market.

A review of the water market one year on from the Energy Live Consultancy Conference 2018

ELCC 2018 was the perfect opportunity to present an honest review of what we’ve experience in the water markets first year, and how we see the market developing in the future...

Water incidents - who can help and what you can do to prepare your business

It’s still the responsibility of the wholesaler to provide a continuous supply of good quality water. However, when a water incident occurs and it is now within the power of the retailer to help.

And the ELN 'Personality of the Year' Award goes to…

2017 ended on a high with our Corporate Director, Tony McHardy, winning the title of ‘Personality of the Year’ at Energy Live News’ first Utilities Personality Awards...

Fight the freeze – don’t get caught out this winter

Take a look at our winter hub to find out how you can proactively protect your business against burst pipes and leaks during the colder months of the year.

Protecting your business over the winter months

Mark Taylor, Advanced Services Project Manager, share’s his golden rules on how you can reduce the risk of a water incident occurring and ensure your day to day operations continue to run smoothly

Water Market Guide

Read our guide to the open water market to find out what a deregulated water market means to you, the roles and responsibilities of the retailer and wholesaler, and how your bill is made up.

3 really easy ways to pay your business water bill

Paying your bill. It should be easy, right? Well, it is. And here are the easiest ways to do it.

Lessons from Sainsbury’s – successful switching in action

We were excited to be able to co-present with Sainsbury’s Argos at the RWM (Water) event to explain the switching journey we’ve been on together...

The year that changed the Water Industry and what to expect from the future

Day 2 at the RWM (Water) Event certainly didn’t see things slowing down for Water Plus. Our Head of Business Development, Stuart Henderson took to the Utilities Keynote theatre...

Deregulation debrief – a view from the experts

To kick things off on Day 1 of the RWM (Water) event, Water Plus took part in the panel discussion “Deregulation Debrief – what’s happened and where is the water market heading...

So, who are Water Plus?

Want to get to know us a little better? Great. Let us fill you in.

Getting Started: finding your account number

Can’t find your account number? Don’t fret. Here’s exactly where you’ll find it.

A drop of knowledge from Simon: a look at the responsibilities of the water retailer and water wholesaler

In this blog I hope to explain the difference between the water retailer and water wholesaler, and take a look at their responsibilities in the open water market...

Getting Started: how to manage your business water account online

Pay your bill. Submit a meter reading. Get all your documents in one place. Here’s everything you need to know about managing your business water account online.

A drop of knowledge from Michelle: the business water landscape – how it’s changed and what it means for you

We’re only a few months into market opening so it’s understandable that there still seems to be some confusion about what an open water market actually means to business customers so...

Launching Proactive Water Management – another first for Water Plus at The Water Event

Water Plus will once again be attending The Water (RWM) Event this September. This is our second time exhibiting at the energy event of the year...

Water Plus at the Public Sector Show, London ExCel Arena

Water Plus recently attended the Public Sector Show held in the London ExCel Arena. We led one of the content focused panel discussions, titled “An Open Water Market – Changes for Public Sector"...

Is your revenue safe?

The experts at Premier BusinessCare explain why safeguarding your business with interruption insurance is so important.

Glossary

To clear things up for you we’ve put together a Jargon Buster which include terms relating to the deregulation of the water market for businesses.

The buyers guide to water procurement

We've put together this comprehensive guide to help you get up to speed and get your business ready for market opening.

Can I switch my business water?

The market for business water in England is changing. And this is great news for small and medium sized businesses.

Which industries are ripe for disruption?

Thinking about starting a business? Get ready to start seriously shaking things up.

13 creative habits of successful business people

Creativity. It’s just about being a bit arty, right? Well no, not exactly.

We're here to help

Got a problem? Please visit the ‘Contact Us’ page and fill in the online form or give the team a call. We’re available from 8.30am to 5.30pm Monday to Friday (exc Bank Holidays).

Call: 0345 072 6072
Best times to call are before 10am or after 4pm.
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