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Did you know you can service your account online? This includes paying a bill, providing a meter reading, setting up a Direct Debit or letting us know if you're moving premises.

Alternatively if you have a query, fill in the form below and we can take it from there. The more information you can provide us with, the quicker we can get back to you.

If you'd like to talk to one of the team you can reach us on 0345 072 6072. We’re available 8.30 am to 5.30 pm Monday to Friday (exc Bank Holidays). The best times to call us are before 10am or after 4pm.

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Register to access all the benefits of My Account.

You'll be able to view and download your bills online, easily manage your payments or Direct Debits and have all of your water accounts in one place.

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