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We are here to help

Hello…We want to hear how we can help you with any question or query about your water account.

To keep it simple, here are some quick links to access and update your account online 24/7

Alternatively you can send us your questions by filling in the form below and we can take it from there. The more information you can provide us with the quicker we can get back to you.

If your query is a little more complicated and you’d like to speak to a friendly voice, please give our team a call on 0345 072 6072. The best times to call us are before 10am or after 4pm. We’re available 8.30am to 5.30pm Monday to Friday (except Bank Holidays).

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Register to access all the benefits of My Account.

You'll be able to view and download your bills online, easily manage your payments or Direct Debits and have all of your water accounts in one place.

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