Contact Us

We're here to help

We're here to help you with any questions you have about your water account.

The easiest way to keep up to date with your account is to log in to your online MyAccount, where you can:

• View and pay a bill
• Check your account balance
• Send us a meter reading
• Set up a Direct Debit
• Let us know you're moving premises
• Update your acocunt details

..... and more, all at any time that suits you.

You can also pay your bill here

If you need to get in touch
You can call us on 0345 072 6072.
We're here from 8.30am to 5.30pm, Monday to Friday (except Bank Holidays).

If you're not completely happy with the service you've had from us, you can find out what you can do about that here:

• If you need to make a complaint

Alternatively you can send us your questions by filling in the form below and we can take it from there. The more information you can provide us, the quicker we can get back to you.

Media enquiries

Enquiry

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Please select... My question is about my bill My question is about my meter or meter reading My question is about my payment I’m having problems with MyAccount My question is about moving premises I’d like to make a complaint My question is about a contract or service I’m interested in switching to Water Plus My question is about something else

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