Contact Us

We're here to help

Call us on 0345 072 6072  

We're here to help with any questions you have about your water account, from 8.30am to 5.30pm, Monday to Friday, except bank holidays.

The easiest way to keep up to date with your account is to log in to your online MyAccount, where you can:

• View and pay a bill
• Check your account balance
• Send us a meter reading
• Set up a Direct Debit
• Let us know you're moving premises
• Update your account details

..... and more, all at any time that suits you.

You can also pay your bill here
 

If you're not completely happy with the service you've had from us, you can find out what you can do about that here:

• If you need to make a complaint

Alternatively you can send us your questions by filling in the form below and we can take it from there. The more information you can provide us, the quicker we can get back to you.

 

Media enquiries

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